WMS Consulting

The WMS consultant helps companies optimize their warehouse processes by designing, configuring, and testing the appropriate IT features. The consultant is involved in various types of projects, such as integrating a new WMS, relocating a warehouse, upgrading software, continuous improvement, and implementing e-commerce flows or robotic systems.

WMS consultant responsibilities

The WMS Shiftware consultant can assist you with all your business analyses needs.

In the design phase

Analysis and writting of requirements. (Use of BPMN diagrams - Business Process Model and Notation).
Validation of general and detailed functional specifications. Ability to challenge the publisher/integrator on the solutions proposed.
Arbitration of choices between specific development and use of standard software solutions.
Mapping of interfaces.

In the implementation phase

Solution configuration.
UAT: Determination of the testing strategy. Description of test scenarios. Creation of test sets. Execution of user tests.

Knowledge transfer

Drafting of operating procedures.
Training of key users and/or operators.

GO-LIVE support

Definition of the GO-LIVE strategy (batch or full).
On-site presence and operational assistance during roll-out.
Bug analysis, immediate resolution, or drafting of a detailed description of the issue for rapid handling by the publisher.

Hypercare and continuous improvement

Increased productivity by resolving difficulties encountered during WMS implementation.
Audits.
Process modification.
Troubleshooting.

Shiftware consultant's assets

8 years of experience in WMS implementation.
Ability to work in a multi-country context, acquired through various professional experiences.
Customer focus and commitment.
Initiative and innovation, to offer solutions tailored to your specific needs.
Attentive, understands operational requirements.
Educational, able to explain complex technical subjects in simple terms.
Communicative, able to get people on board with change.
Strong analytical and modeling/synthesis skills.
Rigorous, quality-conscious.
Good time management and prioritization skills.

WMS REFLEX Expertise

The Shiftware WMS consultant can assist you regardless of your company's WMS. However, their expertise in REFLEX software, acquired during five years with the publisher, makes them particularly insightful for assignments involving this WMS.

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